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New Article: COVID-19 Survey on Face Mask Wearing

An article that Leslie Krohn and I wrote last year has been published. ABSTRACT: As the nation battles COVID-19, we analyze the policy and tactics required to follow the recommendations of scientists and health professionals to achieve physical and psychological well-being by wearing masks to slow the spread of the SARS-CoV-2. An online survey from a business-focused social media network is employed to understand the issues for and against mask wearing. The survey findings showed that 60% of organizations have created some kind of health pact, pledge, or commitment and that most plans identified impact everyone who interacts with a business, not just employees. The findings do not shed much light on what drives people to opt out of mask wearing. The practical findings are that there is a need for achieving, understanding, and subsequent buy in of mask wearing that would be helped with a solid plan. The limitations of the research are primarily the small size of the convenience sample and the fact that the population may be restricted. Replication of this type of study with a formal, qualitative approach aimed at populations of interest is highly recommended.

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3D COACHING: IT’S ABOUT YOU AND ABOUT THEM

COACHING IS ABOUT YOU AND IT IS ABOUT THEM. MAKE SURE YOU CAN BE THE PERSON PEOPLE LOOK TO FOR HELP, ADVICE, GUIDANCE, AND SOMETIMES EVEN A GENTLE PUSH IN THE RIGHT DIRECTION. THE “PUSH” IS OFTEN THE HARD PART, AND SOME COACHES STRUGGLE WITH THE DIFFICULTIES INVOLVED IN MOTIVATING PEOPLE. I OFFER YOU MY 3D COACHING PRINCIPLE THAT WILL HELP YOU IN ANY SITUATION. CHECK OUT MY VIDEO AT: https://youtu.be/8GAypNvAFUo.

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Right Fit Leading: Engage, Engage, Engage

Leaders who fail to engage with their team members on a regular basis can put them in difficult, unfortunate situations. Leaders who only engage with team members when there is a deadline may find themselves in difficult conversations. The leader who does not take the time to regularly engage with their people to get to know them is taking a risk. Leaders may know their strengths and weaknesses, but do they know what brings them to work each day? Do they know which tasks they enjoy most? Do they have tasks in mind that would offer them new job challenges? Do they know where their people want to be personally and professionally next week, next month, or next year? How do leaders improve this situation? By using EI or Empathy, or both. EI, or Emotional Intelligence, offers chances to find quality in interpersonal behaviors when one evaluates, controls, and perceives emotions. Empathy is making a conscious effort to put yourself in another person’s position, try to see things from their perspective, and try to grasp the emotions they may be feeling. Both concepts require accepting and offering feedback, getting in touch with our own emotions and those of others, and taking the necessary steps to adjust to those emotions. I assure you, there are more great conversations ahead. Get involved!

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Right Fit Leading: The Case for Empathy

Two subjects in the last several days reminded me of the importance of empathy. The first was the unfortunate story of the people who were surprised by getting fired on a Zoom call. The second was reading posts about exit interviews and their use. Empathy was definitely needed in the first instance. It would have been helpful if the CEO was better able to understand and share the feelings of the employees BEFORE making this decision. This should never happen this way! The worst parts for me were his lack of empathy and his empty words to employees. 

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Right Fit Leading: Communicating with Empathy and EI

I’m grateful for continuing conversations about communicating with empathy and Emotional Intelligence (EI), among other things. Empathy helps us share and understand the feelings of others. EI is a natural partner to empathy because it teaches us to get in touch with our own emotions and those of others as we strive to create relationships. I also focus on Leader-Member Exchange (LMX) Theory which uses varying degrees of freedom and supervision based on employee skills and abilities. Empathy, EI and LMX are effective in coaching and mentoring to achieve shared understanding, creating relationships, and achieving flexibility and cohesion in the workplace. Coaching Asks open questions Enables self-discovery Dispels false feelings and beliefs Can be applied to any situation Future focused Mentoring Answers direct questions Provides information services Seeks alternative answers Structured interaction Uses past experience to get results

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Right Fit Leading: The Beauty of a Network

Thanks to Jim Goodwin, Leslie Krohn, and Denise Siegfeldt for helping me make my latest book a reality well ahead of my publisher’s deadline. As I look at my author’s copy, I realize it would not be in my hands now if you had not worked with me. I also must thank the 13 great friends who indulged me in qualitative interviews to share their thoughts on COVID and telework. Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective. The book focuses on evaluating the response to the pandemic and on how to continually improve teleworking and organizations in their utilization of remote work. This book provides multifaceted perspectives focused on all parties involved in these issues, covering topics such as employee risk, telework resistance, and performance. I am anxious to share my research or to engage in research with people and organizations concerning these compelling issues and concepts.

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