Right Fit Leading

Team members are consistently interested in making the adjustment to remote work and leaders continue to work to find shared success. The relevance for team members is accountability and the relevance for leaders is responsibility. Team members are accountable to do the work for which they are responsible. Leaders are responsible for setting processes and communication methods to empower member accountability. Everyone knows the telework plan must be created, and people must be educated, but shared understanding must be achieved. The path to success is interactive communications where both sides can demonstrate and discuss their understanding of the rules. Where there are disconnects, leaders must take the time to clarify and, when necessary, adjust or amplify the guidance. The table below demonstrates key issues in effective teleworking requirements. These issues are shared by leaders and team members, while each has a different connection to each factor. Effective Teleworking Requirements Shared understanding of policy Regular, purposeful connections Recognition and reporting One-on-one communication Adequate resources Specific communication preferences Consistent, efficient work routines Leaders and team members can work together to improve face-to-face opportunities, reduce social isolation, and manage distractions at home. The telework plan should be implemented so that there is a shared understanding with all parties, and it should set the stage for regular, purposeful connections to assist with performance. Leaders should provide acknowledgement and praise as necessary but should also make course corrections when necessary. Providing the resources necessary to conduct efficient telework operations and establishing team communication preferences are critical success requirements. Finally, a consistent routine is necessary to keeping everyone on the same page. Team members want to stay visible while teleworking and must learn the plan and follow it. Team members should participate in regular team connections and should look for every opportunity to have one-on-one communication, especially with their supervisor. Accountability is verified when accurately reporting performance or progress. Once team members work with the organization to identify resources necessary for teleworking that they may not be able to provide themselves, they must ensure they are fully responsible for the work they are charged with. They must adjust their personal situation at home to allow them to follow the organization’s stated routine or activity. Does this information help you in your personal telework situation?