I continue to talk with leaders about LMX Theory and the benefits that can be gained through its use. Leaders can find continued success through great relationships based on understanding the desires of their members.
The theory focuses on freedom for in-group members who tend to be more talented or high performers, and close supervision of out-group members who need development. Whether the focus is on the in-group or the out-group, the leader develops trustworthiness, improves performance, and exhibits and commands accountability leading to strong relationships throughout the team.
The necessary relationships are created through regular communication that allows the leader to understand who their members are on and off the job. I remember I had a great supervisor who started each day with “What brings you to work today?” This really demonstrated that he was interested in what mattered to me. This kind of communication creates shared understanding that is so valuable in effective organizations.
If these thoughts could help your organization, please share the details.
Doc Brown