Let’s talk about engagement and the exit interview. Get rid of it! This information is available long before the employee leaves. Don’t miss opportunities to gather this relevant information through regular interactions every day. This helps you understand who wants to stay, who wants to go, who wants more out of the job, and who wants something different than they have now.
These engagements are important every week or month, not in the last two weeks of employment. Empathy requires constant interaction that ranges from listening to understanding to sharing information.
Doc Brown